Learning and Development Associate

Position Summary

Join a team focused on the success of our customers, the success of our communities, and the success of each other. Farm Credit East (FCE) is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast with $11.5 billion in total loan volume to 18,000 customers across our 8-state territory. We are One Team Working Together with a focus on our five pillars: Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information.

This role is responsible for employee training, training technology, and innovation functions within Farm Credit East. As a member of the Transformation Office team, the incumbent will provide training and tools to meet the mission, vision, objectives, goals, and values of the Association. 

The value drivers for this role are as follows: 

• Building relationships across the organization to understand the impact of all strategic decisions and support employees and customers adapt and adopt these strategies through training.  

• Create and organize online learning and development content, assist the ACA’s innovation process and new technology platform training, and uphold a positive community image through involvement with agricultural organizations and educational institutions. 

We offer generous benefits including: a 6% 401K match plus an additional defined contribution retirement plan, medical, dental, HSA, paid annual holiday and sick leave, FSA, life insurance, and a bonus incentive program. Farm Credit East provides all team members with the training and resources needed to be successful in their careers. Technical training, soft skill training, and ongoing professional development provided by Farm Credit East will help you be poised for continued career growth within our organization.  We use state of the art technology for customer relations (Salesforce), internal communication (Microsoft TEAMS) and delivery of services.

Come join a collaborative, customer-focused team at Farm Credit East!

Duties and Responsibilities:

Training

• Training Course Development and Execution: works with training facilitators to plan and execute successful training programs; prior to the program, work with the facilitator(s) to create appropriate agendas, provide recommendations to increase class engagement, make facilitators aware of training resources, and determine outcomes and objectives 

• Training Facilitation: facilitates live training sessions as appropriate; as new SMEs join our facilitation team, help them learn the skills needed to be effective facilitators and trainers as well 

• New Employee Training Tracks: Works with SMEs to ensure all new employee training tracks are up-to-date. Reviews the training track process (at least annually) to align with ACA business processes and job role responsibilities.  

• Training Initiatives: monitors training industry trends and research topics relevant to FCE's training and business needs; communicates with staff, regional leaders, SLT/ELT and others as applicable to understand the skills needed to be successful on the job and understand training gaps; continues to refine and improve the remote training facilitation strategy

Technology, Innovation, Special Projects 

• Business Plan Initiatives: actively participates in the planning and/or execution of any training or administrative initiatives; is proactive in thinking how and when training layer into business plan initiatives 

• Absorb: Assists in the management of our LMS platform to ensure that staff are getting the resources they need and successfully working through their on-boarding processes

Job Qualifications and Requirements:

• This position requires a Bachelor's degree in Agriculture, Agri-Business, Economics, Finance, Business or a related field
• Salary range: $51,000- $90,000 commensurate with experience

Farm Credit East is an Equal Opportunity Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, parental status, political affiliation, disability status, protected veteran status, genetic information or any other status protected by federal, state or local law. It is our goal to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual's qualifications for a specific job opening. In compliance with the Americans with Disabilities Act (“ADA”), if you have a disability and would like a reasonable accommodation in order to apply for a position with Farm Credit East, please call 1-800-562-2235 or e-mail FarmCreditCareers@farmcrediteast.com