Regional Insurance Manager

Description/Job Summary

Join a team focused on the success of our customers, the success of our communities, and the success of each other. Crop Growers is the leading provider of crop insurance risk management solutions to growers in the northeast. Crop Growers is the crop insurance business unit of Farm Credit East, a longstanding provider of loans and financial accounting services to farmers, foresters, fishermen, and agricultural business owners across the northeast with over $10 billion in loan volume and $30 million in financial accounting service revenue generated annually. When you pursue a career with Crop Growers and Farm Credit East, you have the opportunity to positively impact the families and businesses that drive the Northeast economy.

As a Regional Insurance Manager, you will provide HR management, Sales/Profitability management, Insurance Administration/Controls/Quality support to Marketing Agents. Support is provided through coaching, training, mentoring, marketing assistance, and monitoring crop insurance compliance throughout the crop insurance business. You will assure sound crop insurance practices are followed and align agent activities with Association's mission, policies and procedures.   

Farm Credit East provides all team members with the training and resources needed to be successful in their careers. All new employees receive one-on-one coaching to help them understand their roles. Additional technical training, soft skill training, and ongoing professional development provided by Farm Credit East will help you be poised for continued career growth within our organization.

Regions Served: 

Northern Region: Auburn ME, Bedford NH, Presque Isle ME

Mountain Region: Derby VT, Greenwich NY, Middlebury VT, St. Albans VT, White River Junction VT

Southern Region: Bridgeton NJ, Flemington NJ, Claverack NY, Middletown NY

Coastal Region: Dayville CT, Enfield CT, Middleboro MA, Riverhead NY

Successful candidate will be based in any of the regions listed.

Area: The branches are located in an intense agricultural area with rural communities and urban amenities are conveniently located nearby.

Type of Agriculture: The branchs' agriculture is diverse, including livestock, cash and field crops, greenhouse, nursery, dairy, fruit, vegetable, aquatic and vineyards. Farm related businesses are also within the Eastern and Northern Regions' target market.

Responsibilities/Duties

With minimal supervision, depending upon experience, the Regional Insurance Manager is accountable for the following:

• Management: Provides leadership for assigned staff, including effective performance management, identification of training needs, and personal development plans for assigned staff. Communicates and demonstrates Crop Growers commitment to employee and customer engagement. Actively works with assigned staff to advance Stewardship and Community Service initiatives. Manages workflow to determine priorities, ensure program policies and procedures are followed, and ensure appropriate resource allocation. Provides support in key areas to promote business growth, improved alignment with branch staff, increased utilization/adoption of technology, adoption to new products, reduce business risk through increased oversight of agent activity, improve customer retention and value proposition through co-agent support on large customers.
• Insurance Administration: This position will be involved in developing and assisting in the implementation of business planning, budget planning, marketing plans, public relations and other administrative activities. All activities are focused on the delivery of superior crop insurance to our customers, working to meet business goals, and ensuring compliance to the crop insurance program, while simultaneously ensuring a positive employee and customer experience.
• Special Projects: Manage or participate in other projects as assigned. This may include assisting in training, mentoring, assisting branches in the credit area, new product development, etc.
• Member Relations/Teamwork: Provide outstanding customer service (both internal and external) and deliver exceptional customer experience and value by setting, communicating and meeting customer expectations. Demonstrate a strong community commitment and professional presence that contributes to the overall positive image of Farm Credit East. Act in a forthright and ethical manner, display a positive attitude and contribute positively to the overall morale of the team and association. Assist other team members and contribute to training.

Required Education

This position requires a Bachelor's degree in Agriculture, Agri-Business, Economics, Finance, Business or a related field.

Required Qualifications

• A general knowledge of agriculture is preferred. Property and casualty license desired, but not required; if not already licensed, the successful candidate must obtain their license within the first year of hire. Strong marketing and interpersonal skills are required, as are verbal and written communications skills. Must be team oriented.
• The position requires the ability to travel as needed.   
• Salary range: $75,000 - $100,000 commesurate with experience.
• We offer hybrid work options after six months of employment with Farm Credit East. Hybrid work options are determined based on job role and balancing the needs of the customers, the team, and individual work performance. This will be reviewed based on manager discretion. 

Farm Credit East is an Equal Opportunity Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, marital status, disability status, protected veteran status, genetic information or any other status protected by federal, state or local law. It is our goal to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual's qualifications for a specific job opening. In compliance with the Americans with Disabilities Act (“ADA”), if you have a disability and would like a reasonable accommodation in order to apply for a position with Farm Credit East, please call 1-800-562-2235 or e-mail FarmCreditCareers@farmcrediteast.com.